Shipping policy

Shipping Policy

Last Updated: [Date]

At [Brand Name], we work to ensure that your spices, dry fruits, makhana, and other products are packed securely and delivered safely.

Order Processing

Orders are generally processed within [1–3 business days] after successful payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated delivery time is generally [3–7 business days], depending on the delivery location and courier service.

Remote locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

You may offer free shipping above a particular order value if applicable.

Order Tracking

Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp, or another available communication method.

Delivery Delays

Delivery may occasionally be delayed due to:

  • Weather conditions
  • Natural disasters
  • Courier delays
  • Public holidays
  • Incorrect/incomplete address
  • Regional restrictions
  • Other circumstances beyond our control

Incorrect Address

Customers are responsible for providing an accurate delivery address and contact information.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

Damaged Package

If your package arrives visibly damaged or tampered with, please take photographs/videos and contact us as soon as possible.

International Shipping

If international shipping is offered, customs duties, import taxes, and other charges imposed by the destination country may be the customer's responsibility.