Shipping policy
Shipping Policy
Last Updated: [Date]
At [Brand Name], we work to ensure that your spices, dry fruits, makhana, and other products are packed securely and delivered safely.
Order Processing
Orders are generally processed within [1–3 business days] after successful payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time is generally [3–7 business days], depending on the delivery location and courier service.
Remote locations may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is completed.
You may offer free shipping above a particular order value if applicable.
Order Tracking
Once your order has been shipped, tracking information may be provided through email, SMS, WhatsApp, or another available communication method.
Delivery Delays
Delivery may occasionally be delayed due to:
- Weather conditions
- Natural disasters
- Courier delays
- Public holidays
- Incorrect/incomplete address
- Regional restrictions
- Other circumstances beyond our control
Incorrect Address
Customers are responsible for providing an accurate delivery address and contact information.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
Damaged Package
If your package arrives visibly damaged or tampered with, please take photographs/videos and contact us as soon as possible.
International Shipping
If international shipping is offered, customs duties, import taxes, and other charges imposed by the destination country may be the customer's responsibility.